I never received the test report. I was flying international, luckily I took 2 tests, one with another company who delivered, otherwise my trip would have been ruined. When I complained and asked for a refund, I was told to come and collect my report, but despite my request, not given any directions on how to do so. Absolutely unreliable - either completely incompetent or fraudulent, not sure which yet.
Didn’t receive report Ontime