I visited Indranagar Lotus Diagnostics, lab staffs and receptionists are well behaved, while another lady whom I later got to know as MD, was rude and spoke so loudly. I am 9th month into pregnancy and gone their for my blood test, wanted to enquire about the reports however she intervened and shouted at me for rushing for the reports. She didn't wait until I finish my enquiry, instead started yelling. I was perturbed and couldn't react took a while to recover from all that yelling.