poor service by desk staff
Priority should be given to online booked people instead of walkin people
Better to receive phone calls
No social distance and hygiene should me maintained in the lab
Aarti is not giving reports. They are telling to collect reports from Doctor c. Finally who will send reports?
Service at the diagnostic centre should be fast
No Clarity on who will provide reports for online payment wosrt thing
It's too bad don't choose aarthi scans at any situation
The time slot booked via app is not considered and we had to book appointment again after visiting the lab.
Crowd was huge at the center .80 years old lady waiting for 3 hrs for ultra sound is quite not acceptanle .It would be good if they follow prior appointment culture for the customers who comes from DoctorC
They are not yet all interested
Their is no coordination between Do ctor C and Tesla. Due to that patients suffer. They have to come again in immoveble condition.
I doesn't recomonded this dr c Reason is my appointment is 7am but ur staff will come on 9am y u can give a appointment at 7am
Excellent discount some more amount
Good enough response. Keep it up.
Implement Credit/ discount on bills upload
I am unable to access my reports. It says payment is pending. I have already paid Dr. C in full!
It would be better that reports are available online or sent to whatsapp in view of covid pandemic.when we asked for online reports they said its not possible as we booked appointment through Doctor c which is a third party.Hence,if you could do this online report viewing available that would be good
Lucid person response for phone calls I best
You guys seem to be way too understaffed. And, the staff are slow in processing. The staff attending phone calls are better. Also, you should have a provision for digital reports.